1 reviews | Active since Dec 2012
<p>The issue raised on the 27th November 2015 is still not resolved. Every month i get billed for a contract that doesnt exist, my bank account debited and now i have collections agents calling me. The call centre cant find me on the system since my contract doesnt exist yet the billing and accounts department can. I have dealt with head office, Patrick, Millecent, Nozipho, Fikile, Derrick and all have promised that the issue is resolved and all are wrong.</p> <p>9 Months later and no resolution. No wonder the company is in financial distress, because customers talk with their feet. No wonder Cell C are paying people through contract buy-outs just for business.</p> <p>Reference: ********** 987. Mr Mr Jose Dos santos... please sort out your company and the revenue will follow. Through this issue i have cancelled all existing contracts and encourage my family to do the same. How do you keep billing me for a contract that doesnt exist!</p>
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Cell C | PN
Best regards,
Thank you for posting to us.
We have escalated this matter for further assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
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