DN
Danielle N

1 reviews | Active since Dec 2012

08 Jun 2018, 18:59

Incompetence

My dad Bought a data bundle on a prepaid sim that is in my name in a November and he and myself have gone back to cell c Tygervalley 3x it’s still not working. I sent him now to rather go to Telkom for a prepaid data sim for his iPad because at least it works. The consultants are more instrested in their phones than helping a elderly customer. Shocking I will never ever use Cell c as a provider ever again

0
Replies (2)
Cell C
Cell C's reply09 Jun 2018, 06:13
Official

Good morning Danielle

We sincerely apologize for the manner in which this matter was handled at the store. This is certainly not the way we treat our customers and we will ensure that this kind of behaviour is rectified.

One of our team members will contact you and assist.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply11 Jun 2018, 10:56
Official

Danielle has been in contact with you to assist with this matter.

Regards

Cell C | PN

Best regards,