LM
Lethabo M

1 reviews | Active since Jul 2012

17 Apr 2018, 08:59

Incompetence

By far the worst services ever received from these guys it's rather embarrassing. I've spent the last 3 months trying to cancel my contracts and these useless people can't even get that right. In the meantime I receiving smses stating that I awe them my monthly subscription, So how on earth do I awe you for a contract I cancelled 3 months ago?

I've called them so many times I can't even count. Sent endless emails and no one is getting back to me. I've asked for the management to adress this but still waiting.

Cell C is a disgrace. I had to cancel my contracts due to their incompetence and even then I'm still frustrated.

0
Replies (2)
Cell C
Cell C's reply17 Apr 2018, 09:15
Official

Cancelling your contract should not be this frustrating.

We will be contacting you in order for the matter to be resolved. Do expect a call.

Regards

Cell C | DA

Best regards,

Cell C
Cell C's reply17 Apr 2018, 10:47
Official

Thabisile has been in contact with you and is attending to your query. Feedback will be provided as soon as possible.

Regards

Cell C | DA

Best regards,