Incompetence

During the month of September 2017 we were harassed to renew our contracts, when we finally decided which one to go with, we received the wrong order and not what we asked for. We try to call and left many complains, but up to today we had no response from Cell C. I feel that after being loyal to this Brand for the last seven years we at least would be able to speak to someone who can help us. If Cell C do not fix this mess it leave me no option to take my business somewhere else to another service provider. We were promise a phone and only got upgraded. I am angry and would like to speak to someone who can solve this problem and not an *********** sales person who have no authority to resolve this matter or I will cancel my contracts with CELL C and go somewhere else!!!