INCOMPETENCE

My cellphone had gone missing on 24th September. I went to the Cell C branch in Canal Walk CT on Wednesday 30th September to have the SIM blocked. A few days later my wife told me that someone is still answering my phone when she dialed it. I contacted Cell C service line 140 and they told me they are are going to block the SIM! (What did the people in CW then do!). In the meantime I am trying since the 30th to do a SIM swop but I'm unable to. Then I passed the Security test, then they told me no but they can't do it because I failed the test on the 27th September (I didn't contact them yet then). I went to the Canal Walk store but did not have the R 150 cash they wanted, while using the service line 140 will cost me R 50 which they will deduct from my monthly debit order. My wife phoned me just now and said that that my number is still ringing. I am will be cancelling both my existing Contracts with them when they are due for Upgrades.