Incompetant Service From Customer Service

<p>I&nbsp;have been calling cellc on numerous occasions with regards to the Wifi Router data contract i have taken with them. It took me about 9 phone calls to get the router which took 2 weeks to arrive.</p> <p>I now need a sim swop ,which i called in on thursday for they told me they will call me back&nbsp;in 2 - 4 hrs but&nbsp;did not call me back so i had called them back only for them to tell me i have to wait 24hrs. When someone did call me back i had missed the call,&nbsp;I called back they said someone will call me back within monday to friday 8-5 but they tried calling me on a sunday and the call was missed again, they then sent me an sms to say the case has been closed. I called in again today to re-open the case, again they said someone will call me back within 2-4 hrs,&nbsp;I called back&nbsp; 5hrs later, they then told me someone will call me in half an hour, still no call another 4 hrs later.</p> <p>&nbsp;</p>