Incompetance and bad service
<p>I have 8 cell contracts with cell c that i pay monthly. They come to a total of about R1950 a month. </p> <p>For the last 5 months it has been nothing but a fight when payments are made on 6 of them via EFT. </p> <p>Even though proof of payment is sent there is always an issue.</p> <p>Now they have suspended my one account and refuse to help me sort it out by looking for the proof od payment which i sent to their consultant as requested.</p> <p> </p>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Moses has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
Moses has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
