Incompentence

Did an upgrade over the phone on Tuesday and asked for 3rd party delivery so gave them the address and everything was sorted and they told me the phone would be delivered Wednesday, it wasn't then yesterday I kept phoning and they said it would be delivered today, then I received a message from RAM that it would be delivered only that it was the wrong address, phoned this morning and they said yes it was being delivered to the wrong address, and then they asked me for the change address that I asked for 2 days ago...

The courier company phoned me that they were at the wrong address and now they are telling me that it will only be delivered tomorrow after I specifically said it was extremely urgent... I feel like cancelling all 4 my contracts with cell c as this is unacceptable