SS
Sonia S

1 reviews | Active since Feb 2016

02 Mar 2017, 17:31

Incident: ***

<p>Please advise on the banking details so that I can make the payment for my account today. The debit order was submitted on the INCORRECT ACCOUNT! Cell C is now messing up all my accounts.</p> <p> </p> <p>When I spoke to the consultant, she inform me that my debit order will only go off on the new account from 20-MARCH… Come on people what is happening here???? In the meantime I need to pay bank charges because the consultants does not seem to know what the hell they are taking about. The debit order was now submitted on the NEW account.</p> <p> </p> <p>This is not on, pleas also forward me a senior manager’s mail address (with the payment details) so that I can address all my issues with them.</p> <p> </p> <p>No feedback recieved!!!</p>

0
Replies (2)
Cell C
Cell C's reply03 Mar 2017, 07:46
Official

We will get one of our team members to contact you and assist. Here are the banking details.

Bank Details: Nedbank

Acc Name: Cell C SP PTY Ltd

Acc No: ***

Branch: Corporate Client Services

Branch Code: 145405

Ref: Your Cell C Mobile/Acc No.

Regards

Cell C | PN

Cell C
Cell C's reply03 Mar 2017, 11:09
Official

Palesa has been in contact with you to assist and advise on a way forward regarding this matter.

Regards
Cell C | PN