Inactive Sim

I ported to Cell C on Saturday and by late Sunday I was told that the SIM card which I received from the Cell C branch at Westgate Johannesburg was faulty, was advised to go do a SIM swap. I then went to the cell C store on Monday and was sent back home, I was told that the SIM card was inserted incorrectly. Even after all that the SIM still said it can only make emergency calls only and that the SIM was not detected. <br> <br> On Tuesday I went back to the same cell c shop to do yet another SIM swap after being advised again by the call centre agent. I was told that the SIM swap would be successful in two hours. Two hours later I inserted the SIM, it worked for just a minute and then reverted back to the same error message _ emergency calls only/SIM not detected. <br> <br> Now my challenge is what do I do now considering that I have carried out all the instructions. I was told to request a black SIM card from the shop but the consultant advised me that they do not use the black SIM cards and continued to process the SIM swap using the blue SIM. I haven't had use of my phone in over 3 days. It's inappropriate when all I did was port over to cell c. I need this matter resolved asap!