MB
Mary B

1 reviews | Active since Mar 2012

04 Aug 2015, 19:31

In your time of need don't rely on cell c.

Was ****** yesterday at around 5:00pm, called cell c to sim swop my number and was told they will call me back during the day as they only work office hours.Its been 24 hours without a phone i am worried sick and not sure what to think or do, i swear if i wasn't on contract with cell c i would have ported to another network! While cell c is trying all kinds of things to get new customers, they fail to keep the customers they already have happy. Very disappointed, not to mention i now have to pay R50.00 for the sim swop, and cell c is giving the world free sim cards with pre-loaded airtime.Please reconnect me to the world. Just in case you didn't know we live with our phones, one day has already been a day too long.

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Replies (1)
Cell C
Cell C's reply05 Aug 2015, 07:26
Official
Hello Mardy,

We are sorry to hear that you have received unsatisfactory service. This is definitely not the kind of service we wish to offer to our valued customers.

We have requested one of our team members to contact you and assist. Do expect communication soon.

Regards
Cell C | PN