JG
Jeanne-Mari Gerber
1 reviews | Active since Mar 2013
11 Mar 2016, 10:06
Impossible to cancel contract
I have been trying to load the cancellation on my contract, but no one wants to help me. Customer service says I should go to the nranch and the branch says I should call customer service. I have never missed a payment and can't even get service when needed! PATHETIC!!
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Replies (1)
Cell C's replyOfficial
11 Mar 2016, 10:32Hello JG4,
Cancelling your contract should not be this frustrating. This is certainly not the service we wish to render to our customers. Please accept our sincere apology for the inconvenience.
We will get a consultant to contact you and assist.
Regards
Cell C | PN
Cancelling your contract should not be this frustrating. This is certainly not the service we wish to render to our customers. Please accept our sincere apology for the inconvenience.
We will get a consultant to contact you and assist.
Regards
Cell C | PN
Cell C's reply11 Mar 2016, 10:32
Official
Hello JG4,
Cancelling your contract should not be this frustrating. This is certainly not the service we wish to render to our customers. Please accept our sincere apology for the inconvenience.
We will get a consultant to contact you and assist.
Regards
Cell C | PN
Cancelling your contract should not be this frustrating. This is certainly not the service we wish to render to our customers. Please accept our sincere apology for the inconvenience.
We will get a consultant to contact you and assist.
Regards
Cell C | PN