1 reviews | Active since Aug 2013
Impossible to cancel cell c contract!!!
I have been trying to cancel my contract for the past two months and have gotten absolutely nowhere!! I have been in store and was told to call, i called and was told to email, I emailed and have yet to hear a response.<br> <br> I am absolutely disgusted at the level of customer service I have received from the beginning of my contract.<br> <br> I wouldn't advise anyone to use Cell C as their service provider. They try everything to keep you locked into your contract and make it impossible to leave and now I still have to pay my monthly instalment due to their auto renew process. Without providing the customer with an exit, makes this *******.<br> <br> EXTREMELY DISAPPOINTED!!<br>
Cancelling your contract should not be this frustrating. This is certainly not the service we wish to render to our customers. Please accept our sincere apology for the inconvenience.
We will get a consultant to contact you and assist.
Regards
Cell C | PN
Best regards,
Cancelling your contract should not be this frustrating. This is certainly not the service we wish to render to our customers. Please accept our sincere apology for the inconvenience.
We will get a consultant to contact you and assist.
Regards
Cell C | PN
Best regards,
