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Brandon A

1 reviews | Active since Jun 2015

02 Sept 2021, 09:25

Impossible to cancel a contract after numerous years of loyal service.

Adding another review as the previous one shows as responded but never resolved.

https://www.hellopeter.com/cell-c/reviews/cancelled-contract-not-being-cancelled-f5b8b25e99ed03d8edf940e5a489782c***

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Replies (2)
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Brandon A's update02 Sept 2021, 14:09
Reviewer Update
The debit orders has not stopped and no refund made as yet. Last debit order was done yesterday
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Brandon A's update08 Sept 2021, 08:15
Reviewer Update
Do you even read the comments.?

So you finally cancelled the contract on 10/08/2021 and I have a Hellopeter complaint since May with no refund.

Pro rata of payment that's more than double the subscription amount?

I am logging a ******** case as no refund yet received and I have spoken to consultants this month promising a refund.