1 reviews | Active since Nov 2015
Impossible to activate a new Simcard
My Phone was ****** and I've been trying everything to just get my new sim card activated after I paid R150.00 to get a new sim card for the last 5 days I STILL DO NOT HAVE A ACTIVATED SIM CARD and im on my second new sim card.<br> <br> BUT THEY ARE VERY QUICK to expect me to pay my full contract fee at the end of a month but i have no acsess to my contract because they cannot(or are to pathetic) to activate my new sim card<br> <br> they have thousands of excuses my 1st my brand new sim card that was just activated was mysteriously cancelled by God only knows who now my 2nd new sim card is still inactive.<br> <br> I tried calling their call centre again today but they are totally useless as they are a inbound call centre they just say we cannot assist you in calling you back to confirm the details of the account holder IF THEY DID WHAT THE ACCOUNT HOLDER ASKED THEM TO DO IN STORE BOTH TIMES WHEN HE ASKED THEM when he did the effort to drive there and go see them face to face I would not have to phone their useless call centre with absolute no customer care they clearly do NOT care about their customers.<br> <br> I definitely will be moving from this service provider or should i rather say NON service provider !!
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Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Best regards,
