JB
Jacques B
1 reviews | Active since Nov 2016
15 Feb 2021, 13:20
Impossible line activation
I have been waiting for my new line to be activated for 6 days now.
This is supposed to be done in 24 hours, I have phoned Cell C so many times, I know all the consultants by now.
I don't know if everyone is just *********** or lazy, but this is just pathetic service.
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
15 Feb 2021, 13:29Dear. Mr. Boshoff
Please accept our sincere apology for the service you have experienced.
We have forwarded the request to have your line activated. We will contact you as soon as we receive feedback.
^NZ
Please accept our sincere apology for the service you have experienced.
We have forwarded the request to have your line activated. We will contact you as soon as we receive feedback.
^NZ
Best regards,
Cell C's reply15 Feb 2021, 13:29
Official
Dear. Mr. Boshoff
Please accept our sincere apology for the service you have experienced.
We have forwarded the request to have your line activated. We will contact you as soon as we receive feedback.
^NZ
Please accept our sincere apology for the service you have experienced.
We have forwarded the request to have your line activated. We will contact you as soon as we receive feedback.
^NZ
Best regards,
JB
Jacques B's updateReviewer Update
15 Feb 2021, 13:31NZ,
Thank you for the reply, that tells me nothing though because I was told exactly the same thing Friday afternoon.
It has still not been activated, nor have I received any feedback.
Thank you for the reply, that tells me nothing though because I was told exactly the same thing Friday afternoon.
It has still not been activated, nor have I received any feedback.
JB
Jacques B's update15 Feb 2021, 13:31
Reviewer Update
NZ,
Thank you for the reply, that tells me nothing though because I was told exactly the same thing Friday afternoon.
It has still not been activated, nor have I received any feedback.
Thank you for the reply, that tells me nothing though because I was told exactly the same thing Friday afternoon.
It has still not been activated, nor have I received any feedback.
Cell C's replyOfficial
15 Feb 2021, 14:00Our IT team is working on Bulk activations as we speak.
You should be online within 24 hours (Anytime from now).
^NZ
You should be online within 24 hours (Anytime from now).
^NZ
Best regards,
Cell C's reply15 Feb 2021, 14:00
Official
Our IT team is working on Bulk activations as we speak.
You should be online within 24 hours (Anytime from now).
^NZ
You should be online within 24 hours (Anytime from now).
^NZ
Best regards,
JB
Jacques B's updateReviewer Update
16 Feb 2021, 10:23Good day,
As per you previous response, this matter would have been resolved by now, my line is still not active, what is going on???????
As per you previous response, this matter would have been resolved by now, my line is still not active, what is going on???????
JB
Jacques B's update16 Feb 2021, 10:23
Reviewer Update
Good day,
As per you previous response, this matter would have been resolved by now, my line is still not active, what is going on???????
As per you previous response, this matter would have been resolved by now, my line is still not active, what is going on???????