AE
Anri E

1 reviews | Active since Aug 2017

16 Oct 2023, 14:45

IMEI blocked from Network for 5 days now

I’m so frustrated with CellC for 5 days I’ve had no signal on my phone. I phoned cellc twice from another phone and logged complaint no feedback received. They are telling me my phones IMEI has been blocked therefore I cannot use my sim on my Iphone. Your service is pathetic!! I’ve been with cellc for years and never received such bad service before

0
Replies (2)
Cell C
Cell C's reply16 Oct 2023, 17:10
Official
The team attempted to contact you to no avail.
Please advise the convenient time to contact you.

^NH
Cell C
Cell C's reply17 Oct 2023, 08:55
Official
Dear Anri Etsebeth 

Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far. 

Thank you. We have updated our team, please avail yourself for our call.

Regards,
^TM