I'm struggling about 3 weeks now for them to allocate my payments

Item: Cell C
Rating: 1
Author: Donne S

I'm struggling about 3 weeks now for them to allocate my payments. They system known as Kelly on WhatsApp send me the wrong bank account details to make a payment of R796 which was made in two payment... Now the keep on suspending my account and trying to debt my bank account. The is really madness it's not my fault they have a ****ty system.

Helpful (0)

Replies (1)

Cell C's replyOfficial

18 Aug 2025, 09:09

Dear Donne Share,

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and frustration you’ve experienced with the payment allocation and account suspensions. Please know that we take your concerns very seriously, and we will investigate the matter and reach out to you shortly.

Thank you for your patience and understanding.

Regards
Cell C | NT

Get unlimited internet from just R359/month with speeds up to 1000Mbps! Stay connected like never before.
https://www.cellc.co.za/cellc/fibre

Cell C's reply18 Aug 2025, 09:09

Official

Dear Donne Share,

Thank you for your patience and understanding.

Regards
Cell C | NT

Get unlimited internet from just R359/month with speeds up to 1000Mbps! Stay connected like never before.
https://www.cellc.co.za/cellc/fibre