1 reviews | Active since Feb 2011
IM SO DISSAPOINTED
To whom it may concern, <br> I spend almost 700 a month on my contract with Cell C, i was due for an upgrade which i then went into the store for. I asked the lady 10 time when will the new contract go in place, she said only the end of May, she said for now you will still get your 1gig 100mins and 100 sms. I then said to her that i want the c3 experia which was 259 a month, i said i would like to stay on the package i am in terms of data and so on. She said no problem worked it out and she said this is now 272 a month or around there. I leave that store an check my phone my 1gig is gone, i do not know what she did but she messed my contract up completely. I then had to drive all the way from work the next day from the waterfront trying to sort this problem out spending 2 hours in the store screaming as no one knows whats going on. i then after been promised i will get a response advise about the new contract, the girl then says no it is for a 100 megs, i said i asked you and this is recorded on camera and you said a gig. So sort it out? also its been 48hours no further communication. Do i need to get a lawyer involved.<br> thanks<br> <br> *** - Stacey - Lee Keeble
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Cell C | PN
Best regards,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
