GE
Grant E

1 reviews | Active since Sept 2025

07 Sept 2025, 11:42

I'm Grant van eyssen 2 years ago on the 17/10/2023 I payed my cell c ACC in full at N1 city cell c then I start getting SMS from cell c that state I'm in bad credit and I'm handed over to the barue I went to cell c at N1 city for assistance according my a

I'm Grant van eyssen 2 years ago on the 17/10/2023 I payed my cell c ACC in full at N1 city cell c then I start getting SMS from cell c that state I'm in bad credit and I'm handed over to the barue I went to cell c at N1 city for assistance according my account that is payed in full with the proof of bank statement then cell c at N1 city send a email to the head office with the proof of payment and attached it to the email they give a number and ref: number ND*** then I got a number *** U can fone this number a hundred times no one picks up so all I want is that Cell c MUST CLEAR MY NAME FROM DEPT it's 2years now like I said it can't go on like this I won't pay nothing the amount I paid was R5363.71 in fulle the message cell c send me is almost 6.7k I won't pay nothing

0
Replies (1)
Cell C
Cell C's reply07 Sept 2025, 11:54
Official
Dear Grant Van Eyssen,

Thank you for bringing this matter to our attention. 

We understand your frustration, and we sincerely apologise for the inconvenience you’ve experienced over the past two years. It’s concerning to hear that despite paying your account in full and providing the necessary proof, you’ve continued to receive SMS notifications regarding an outstanding balance. We take these matters seriously and are committed to investigating and resolving this for you as quickly as possible.

To proceed, could you please provide your ID number and contact number via private message? This will allow us to access your Cell C account and begin a detailed review of the payment and any issues related to your credit status.

Regards,
Cell C | GN