I'M BEGGING CELL C PLEASE CANCEL MY GET MORE SERVICE IT'SEN 7 MONTHS OF MY LIFE WASTED JUST TRYING TO GET THIS CANCELED

I don't know what more to do, cell c keeps saying they will sort out my query keep giving different references, I end up calling then they keep me on the line until my funds run out, IT'S BEEN 7 MONTHS OF PAYING FOR A SERVICE THAT I CANNOT USE, AND ALL I WANT IS FOR IT TO BE CANCELED, THEY KEEP SAYING THEY WILL CALL ME BUT NEVER DO, I COMPLAIN ON HELLO PETER, THEY RESPOND FOR THE PUBLIC TO SEE BUT NEVER CONTACT ME BACK, NEVER RESOLVE MY ISSUE, 7 WHOLE MONTHS OF MY OWN TIME EFFORT AND MONEY WASTED, AND ANOTHER PAYMENT DUE ON THE 20TH, I JUST WANT MY CELL C GET MORE SERVICE CANCELED PLEASE!! THAT IS ALL I WANT, I DON'T EVEN WANT TO BE RE-EMBURSED FOR PAYING FOR SOMETHING I COULD NEVER USE, I JUST WANT IT CANCELED PLEASE I'M BEGGING AT THIS POINT, IT IS COVID 19 PEOPLE ARE LOSING FAMILY MEMEBERS JOBS MONEY LIVELYHOODS AND CELL C IS CAUSING THEIR CUSTOMERS EVEN MORE DETRIMENT BY NOT BEING ABLE TO DO ONE SIMPLE REQUEST SUCH AS CANCEL A SERVICE THAT THEY PROVIDE, BUT DOES NOT WORK, THIS IS INSANE!!