BvdW
Bradley van der Westhuizen

1 reviews | Active since Jul 2014

05 Apr 2019, 12:16

******* & Unauthorised debit orders are Cell C's main business stream

My account has been debited again yesterday even though I was assured that it wouldnt. The sim has been moved to prepaid but I didnt get the data allocation even though the subscription was deducted. I have been in contact with ********** and ********** ( Lungile). My reference number is ********** 193. Please resolve this and pay back my subscription amount which you took without any service being provided or just load the data on the sim and then this matter is resolved. Thank you

0
Replies (2)
Cell C
Cell C's reply05 Apr 2019, 14:12
Official
A follow up has been sent to Lungile.  Do expect communication soon.

Regards
DA
BvdW
Bradley van der Westhuizen's update09 Apr 2019, 11:28
Reviewer Update
I haven't received any communication from Lungile as yet. The closure of this account has been an issue from the start and I made all the effort to get the account closed but yet the debit order still goes off.