******* phone upgrade

<p>Well, I am severely hacked off. I have a contract with Cell C which is finished this month, and they have harassed us (my husband and myself) almost daily to upgrade. Its my husbands phone and he doesn't want a new one. The contract was supposed to down graded to a data charge every month. But instead, Megan Alexander from Cell C Rivonia decided that we must have an upgrade to an Iphone6 on a postpaid Pinnacle 1 contract for R1199.00 per month for 24 months. I have been trying for 2 days to get this cancelled. Under no circumstance did we say that we wanted an upgrade. She phoned both me and my husband on Tuesday the 24th May and we were emphatic about our not wanting an upgrade. So tomorrow, I have to go back to Cell C in the Pav - because Sannie there knows my story and has been very helpful, and I really don't have the energy to re-explain it to any other person at Cell C. I want a full investigation, and a written apology from Megan Alexander, and right now, the way I feel, she should be fired! I wish I could find Cell C Rivonia's facebook page to rant on. This is disgusting! The debit order is due to go through tomorrow, and God help them if it goes through for that amount. Fur will fly!</p>