******* downgrade!!!

Yesterday was was called by a salesperson from a call center and I could not even hear her name so bad was the voice quality, I could vaguely make out that it was a \upgrade offer". I said \""NO\"" a few times.<br> One day later my wife received a phone delivered and I got a SMS congratulating me on my \""upgrade\"".I tried for hours to contact the correct department to try reverse this ******* ******* ******* ******* ******* ******* ******* ******* ******* ******* ******* stunt. I need my old contract back and they must come collect their \""upgrade\""!!!<br> <br> <br> """