VO
Vuyo O

1 reviews | Active since Oct 2018

01 Jun 2021, 10:45

******* Debt Order

To whom it my concern,

My name is Vuyolwethu Otto (ID no: ***)

On the 11th May 2021, my Cell C contract was terminated. I then asked multiple times how much am I owing on the account and I was told nothing - I was owning R0. Then early hours of this morning I received a debt order of R1008 when I was told multiple times I was not owning anything on the account.

Immediately after the contract got terminated I lost all the benefits. So what exactly did I pay for last night given that the contact was terminated and legally you cannot terminate a contract that is owning so meaning I did not owe anything.

I urgently need all the recordings that took place during the cancellation of my contract where I was told multiple times that I am not owing Cell C. The call took place during April and May 2021.

My contact details are as follow: Cell no: *** Email address: ***

Kind regards, Vuyo

0
Replies (1)
Cell C
Cell C's reply01 Jun 2021, 12:12
Official
Good day Vuyo 

Thank you for posting your review. 

We have referred your query to our support team for assistance. 

Please expect a call from our team.

^YM  

Best regards,