******* debits and disgusting call centre service

******* forced debit orders to my bank account on random days affecting my banking profile whilst I cancelled my contract a few months back in writting via email . This morning I called your contact centre at 08:05 spoke to Matshidiso who kept me on hold for more than 10 minutes without coming back to me as she was “escalating “ to her team leader or cancellations department its now nearly 16:30 and there has been no attempts to call me back .

This is simple cell c : - stop debating my account I will keep on reversing the debit with my bank - your next ******* debit I am reporting you to the Ombudsman for ********* behaviour - just cancel my contract and reverse this balance , I am not paying it