******* debit transaction

Dear Cell C, You keep debiting my account *******ly for services that i did not sign up for. I do not have a Cell C account and by the look of things even if i wanted one, right now i have no interest in what you have to offer. Your call agent is rude and not polite. My account is debited with R229 reference number CELL C sp *** every month (and i make it a point that i reverse it immediately), i have never ever signed for any of your accounts or any of your deals. To put the cherry on top, your lousy call center agent calls me on my Vodacom line telling me that there is a problem with my Cell C account. i told her that i do not have any relations with Cell C and she rudely asks for my personal details! why should i verify myself when i am not the one who called her? and i told her i am not going to share my ID number with someone i don't know - i did not call her to start with, how do i know she is not ****** *****, and her response was " THEN WE WILL CONTINUE DEBITING YOUR ACCOUNT". That sense of entitlement to Cell C accessing my banking is overwhelming. Basically you are ******* and you have untrained agents who can't even represent you properly. That money in my bank account is mine, i earned it - it is not for you to threaten me that if don't share my personal details then you are entitled to accessing my bank account and do as you please.