******* Credit Enquiry

Good day,

I am quite upset as I am typing this. Yesterday on 27 June 2022, I got a call directly from Cell C regarding contracts. I showed interest in the laptop deals ( i was offered about 4 deals). I asked to be called back today as I wanted to discuss the laptops and deals with my partner first before I make any decisions.

I was call this morning 28 June 2022, I was however busy on the line and couldn't take the call immediately. At about 10:00 this morning I receive an sms that a credit inquiry has been made on my name. Take note, at this point I had not spoken to the Sales Person from Cell C again and in no way said I am definitely interested in a product and did not confirm that neither an affordability check nor credit check can be done. I tried calling Cell C but then the sales agent called back. I declined the product as my partner noted that there a few things he doesnt agree with and that I should not go for the product. Once again, I never stated that I was interested in any specific product, only that I will confirm with my husband. I requested with the sales person that this inquiry be removed from my name.

Since Cell C did not this without consent, Cell C has until the end of business day to get the inquiry removed from my name.

I am so tired of delaing with Cell C and the dissapointing service.