1 reviews | Active since Oct 2015
******* Cancellation waiting period
Hi<br> I have 3 month to month contracts with cellc, which i have for more than 10 years.<br> Over the period of the contracts i have had numerous problems which cellc never ever sorted out within less than 2 months.<br> <br> Now to cancell and to port out they are making me suffer with them for another 1 month before they cancell my contracts. <br> <br> I have had enough of cellc and want to cancell immedietely due to not recieving my invoices for the past one year.<br> <br> I REFUSE TO WAIT FOR ANOTHER MONTH<br> AS CELLC HAS NOT FULFILLED THEIR PART OF THE AGREEMENT.<br> AND THUS BROKEN THE CONTRACT.<br> I AM NOW INFORMING MY BANK TO STOP THE DEBIT ORDERS FROM CELLC AND WILL ONLY PAY CELLC ONCE MY 3 NUMBERS HAVE BEEN PORTED.<br> <br> IF YOU REFUSE TO CANCEL AND PORT MY 3 NUMBERS,DO NOT CONTACT ME BUT RATHER I DEMAMD THAT THIS COMPLAINT OF MINE BE SENT TO THE CEO OF CELLC AND THAT I BE GIVEN A REFERENCE NUMBER IMMEDIATELY SO THAT I CAN LOG A COMPLAINT WITH ICASA.<br> <br> IF THIS IS NOT DONE BY THE END OF THIS MONTH I WILL PUT UP POSTERS IN OUR 3 MAJOR CITIES WHICH WILL ONLY BE REMOVED ONCE CELLC PAYS ME THE COST OF THE POSTERS.<br> ALL CORRESPONDENCE MUST BE VIA EMAIL ONLY AND SHOULD INCLUDE A NUMBERS WHICH I CAN CALL(NOT THE 140 NUMBER).
Thank you for posting to us.
We will ensure that this matter is sorted amicably. Do expect communication soon.
Apologies for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We will ensure that this matter is sorted amicably. Do expect communication soon.
Apologies for the inconvenience caused.
Regards
Cell C | PN
