******* and ********* conduct by Cell C

Cell C has refused to cancel a contract that expired in 2018 and was canceled in terms of their process. They continued to debit my account until I started reversing the debit orders since the contract was canceled. Whenever you call they say they are investigating or tell you that the matter is escalated. This has happened for more than 2 years. They have messed up my credit profile and handed me over to attorneys. The attorneys have recently been told to close their file on the matter after I sent them the reference numbers I was sent when canceling for the 4th time. My account is being debited on random dates causing me to incurr costs for unpaid debit orders with the bank and the amount being claimed keeps escalating. I call the call centre and get taken to 6 or 7 people I different departments, all of whom do not know what the hell is happening. All this while money is being taken from my account. I have gone into a Cell C store and they couldn't help either because they can confirm that the contract is canceled and cannot tell me what the debits are for. It's very frustrating and also ******* to do this. Cell C is locking us into contracts that have lived out their lives and paid according to the agreement but refuse to release you at the end even when you have canceled. I feel like I am being ****** every time the debit order goes off. I wish had refused to take the contract as the product was pathetic and never even used but I lived out the life of yhe contract notwithstanding the bad product and in the end they still feel entitled to more money that is not due to them. DO NOT TAKE OUT ANY CELL C PRODUCTS THEY ARE A **** AND CONDUCT THEMSELVES LIKE *********!