I'll fix the problem myself

Good day Cell C,

I would like to thank you on your absolutely excellent non-existing client services! It is amazing to know that people get paid to do Nothing the whole day long.

Kindly take note that I have reversed the last debit order you put through my account! As per email received in Jan 2019 from Mpho he confirmed that the contract is cancelled as of end Jan 2019. Clearly he didn’t do his job and send the cancellation through, but no matter, I got my money back and put a stop order on my account to ensure you don’t ***** from me again! If you try and hurt my name by leaving an unpaid account on my name I will sue Cell C so hard it will never recover again! I don’t care what was loaded to my number in Feb 2019 or whether I used it or not, I gave clear instructions that I want everything cancelled as I won't be associated with ********* and after I received confirmation of the cancellation, you proof once more that your ******** activity knows no bounds and you continue with the contract as if we are old friends and its ok to just ***** from someone.

Your cancellations department is a bunch of *****, telling clients to take a deal for under R200.00 a month and when the debit order goes through you get knocked with a balance of R510.00 because your employees didn’t think it necessary to inform the client of all the charges that will be moved over to the new month to month contract, your complaints department is the worst I have ever dealt with in the WORLD! One minute Mpho replies to an email and when all Cell C's errors are pointed out to him he disappears and never responds again. Haha, to make it worse, when a new complaint is logged is logged he gets so lost he replies on the old complaint that he just disregarded because he didn’t feel like sorting out a problem.

It has been such a disgusting experience to do business with you, happily it came to a *****ING END. Kindly stop *****ING from clients and train your people to do their jobs better!