Ignoring our request to cancel an upgrade.

Item: Cell C
Rating: 3
Author: J B

Mostly OK. But need to contact the sales team and it is impossible to get hold of them. The sales person told us that they would charge a certain amount for a services and it is 3 times as much and I can't get hold of anybody to cancel or complain.

Helpful (0)

Replies (3)

Cell C's replyOfficial

15 Oct 2019, 07:18

Hi J B

Thank you for contacting Cell C.

Kindly inbox us your ID or Cell C number so we can pick up your information and assist.

The matter has been escalated in the meantime.

^NS

Cell C's reply15 Oct 2019, 07:18

Official

Hi J B

Thank you for contacting Cell C.

Kindly inbox us your ID or Cell C number so we can pick up your information and assist.

The matter has been escalated in the meantime.

^NS

J B's updateReviewer Update

15 Oct 2019, 11:02

Thank you. We have been contacted and hopefully all will be solved.

J B's update15 Oct 2019, 11:02

Reviewer Update

Thank you. We have been contacted and hopefully all will be solved.

Cell C's replyOfficial

15 Oct 2019, 14:54

Hi J B

Thank you for taking our call and allowing us to assist you.

We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

^NS

Cell C's reply15 Oct 2019, 14:54

Official

Hi J B

Thank you for taking our call and allowing us to assist you.

We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

^NS