Ignoring Customer

Cell C erroneously invoiced me R1201.38 on 02/11/2023

The correct amount, as concluded by your internal investigation to be invoiced was supposed to have only been R609 (The incorrect amount was invoiced due to Cell-C dragging their feet to rectify the removal of contracts that they signed me up for without my approval) and you then helped yourself to the full R1201.38

The difference between R1201.38 and R609 is R592.38, yet so far I have only been credited R301.19

Now without providing any reason, they are flatly refusing to credit the remaining R291.19

It is rather concerning that the finance department of a major corporation does not grasp basic Primary School arithmetic and are now flatly refusing to answer my correspondence too