<p>Took out a cell phone contract with Cell C in 2013 and this was a 24 month contract that expired in 2015. </p> <p>When it came to the time that the contract needed to be ended and Cell C called me to confirm whether i would like to continue or if i want to cancel, i confirmed for cancellation.<br />This instruction was ignored and after calling 3 or more times i was assured by their agents that it will be cancelled. Im still being debited after i specifically asked to the contract to be cancelled. My money is being taken from me and i have to keep my car full petrol and food on my family's table and i cant do that because Cell C is ignoring my instructions after i asked and pleaded with them to cancel the contract because i do not want to continue with it anymore!!! </p> <p>I am very dissapointed in Cell C and i will not reccommend them to anyone! they are too quick to sign you up for a contract but when it needs t be cancelled or discontinued it doesnt happen because money is the root of all EVIL!!! </p>
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Cell C | PN
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Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
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Cell C | PN
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Mpho has been in contact with you to assist and provide feedback regarding this matter.
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Cell C | PN
Best regards,
Mpho has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Was contacted yesterday and spoke to him.
Im still waiting fo his email adr to send him the cancelation codes.
Was contacted yesterday and spoke to him.
Im still waiting fo his email adr to send him the cancelation codes.
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