TM
Thokozani M
1 reviews | Active since Feb 2023
21 May 2024, 15:09
If you want headaches
<div>Honestly the worst service provider experience ever. My advice for anyone considering using Cell C, It's not worth the headache. Rather look somewhere else. The service is deplorable and getting help is a mission. I've had random things showing up in my account. I always pay my account on time without fail. When I query these odd things on my statements, the run around I get! Daylight *******, couldn't care less about ensuring customer satisfaction.</div>
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Thokozani M's updateReviewer Update
05 Jun 2024, 17:11I am once more writing to express my profound dissatisfaction and frustration regarding an unjust late penalty fee that has been app**** to my account for the hundreth time. This recurrent issue is both unacceptable and infuriating, especially since my debit order was processed on time.
The latest statement shows a "late penalty fee," despite my payment being made promptly. This mistake on your part is causing undue stress and inconvenience, and it is entirely unwarranted.
I demand an immediate investigation into this matter and a prompt reversal of the erroneous penalty fee. Moreover, I expect a clear explanation of why this error has occurred again and assurance that it will not happen in the future.
I have been a loyal customer, but this repeated mistake has eroded my trust in your services. I expect a swift resolution and confirmation of the fee reversal by return email.
The latest statement shows a "late penalty fee," despite my payment being made promptly. This mistake on your part is causing undue stress and inconvenience, and it is entirely unwarranted.
I demand an immediate investigation into this matter and a prompt reversal of the erroneous penalty fee. Moreover, I expect a clear explanation of why this error has occurred again and assurance that it will not happen in the future.
I have been a loyal customer, but this repeated mistake has eroded my trust in your services. I expect a swift resolution and confirmation of the fee reversal by return email.
TM
Thokozani M's update05 Jun 2024, 17:11
Reviewer Update
I am once more writing to express my profound dissatisfaction and frustration regarding an unjust late penalty fee that has been app**** to my account for the hundreth time. This recurrent issue is both unacceptable and infuriating, especially since my debit order was processed on time.
The latest statement shows a "late penalty fee," despite my payment being made promptly. This mistake on your part is causing undue stress and inconvenience, and it is entirely unwarranted.
I demand an immediate investigation into this matter and a prompt reversal of the erroneous penalty fee. Moreover, I expect a clear explanation of why this error has occurred again and assurance that it will not happen in the future.
I have been a loyal customer, but this repeated mistake has eroded my trust in your services. I expect a swift resolution and confirmation of the fee reversal by return email.
The latest statement shows a "late penalty fee," despite my payment being made promptly. This mistake on your part is causing undue stress and inconvenience, and it is entirely unwarranted.
I demand an immediate investigation into this matter and a prompt reversal of the erroneous penalty fee. Moreover, I expect a clear explanation of why this error has occurred again and assurance that it will not happen in the future.
I have been a loyal customer, but this repeated mistake has eroded my trust in your services. I expect a swift resolution and confirmation of the fee reversal by return email.