If you store closes at 17:00 then close at 17:00

Item: Cell C
Rating: 1
Author: Roberto A

Johannes in your mall @ redds branch, greets Customer with “oh so you doing an upgrade 35mins before we close” so instead of me upgrading cell c let me rather cancel my contract if that is the way your staff is going to be treating their customers. Johness, just a friendly reminder, Customer bring in income, from that income you salary gets paid. Never forget

Helpful (0)

Replies (2)

Cell C's replyOfficial

08 Jan 2018, 07:45

Firstly we would like to apologies for the inconvenience caused due to the poor customer service received.

The matter will be brought under the attention of management for the Mall@Reds store to be dealt with.

One of our team members will contact you in order to assist with your request.

Regards

Cell C | DA

Cell C's reply08 Jan 2018, 07:45

Official

Firstly we would like to apologies for the inconvenience caused due to the poor customer service received.

The matter will be brought under the attention of management for the Mall@Reds store to be dealt with.

One of our team members will contact you in order to assist with your request.

Regards

Cell C | DA

Cell C's replyOfficial

08 Jan 2018, 15:18

Moses confirmed that the matter has been resolved.

Regards

Cell C | DA

Cell C's reply08 Jan 2018, 15:18

Official

Moses confirmed that the matter has been resolved.

Regards

Cell C | DA