DP
David P
1 reviews | Active since Nov 2020
26 Nov 2020, 20:04
If you like headaches and typing deal with Cell C.
If only there was a no star.... I am trying to cancel my fibre line and I have sent emails for weeks with no replies. I get these automated replies, seems like the only thing that works at Cell C is automation....
Thank you for your valued email One of our friendly consultants will get back to you shortly pertaining to your request.
Kind Regards CellC Fibre Support Team
SHORTLY, its been a day and a half now and I'm still waiting. What a shame that a company can get away with such bad service.
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
26 Nov 2020, 20:21Hi David
Cancelling your contract should not be frustrating, we'll get someone to assist you.
Do expect a call.
^PN
Cancelling your contract should not be frustrating, we'll get someone to assist you.
Do expect a call.
^PN
Cell C's reply26 Nov 2020, 20:21
Official
Hi David
Cancelling your contract should not be frustrating, we'll get someone to assist you.
Do expect a call.
^PN
Cancelling your contract should not be frustrating, we'll get someone to assist you.
Do expect a call.
^PN
DP
David P's updateReviewer Update
27 Nov 2020, 14:25Still waiting for this call from Cell C to cancel my contract!!!
DP
David P's update27 Nov 2020, 14:25
Reviewer Update
Still waiting for this call from Cell C to cancel my contract!!!
DP
David P's updateReviewer Update
01 Dec 2020, 09:34So I wake to no fiber as I take it Cell C has cancelled my line, no correspondence from them at all but they debited my account of course.
DP
David P's update01 Dec 2020, 09:34
Reviewer Update
So I wake to no fiber as I take it Cell C has cancelled my line, no correspondence from them at all but they debited my account of course.