if you don't know who does?

I was not asking when I said it was moved, it was after an investigation I did which i now have the number with me working on Vodacom network. Your response has yet proved me the lack of service you provide. I even wonder if you have systems, do you even know what is troubleshooting? What number was I talking about? I had 2 contracts with you I canceled 1 which you still continued billing while the contract was converted to prepaid. I guess you also handed me over to your none calling collections? The number in question was on a month to month of R35 which I converted in April 2022 this is not my 1st complain and no one gets to go and investigate. All you can do it's answer using the 1st information you get. Get someone to call me I will pay whatever amount I owe and we get that the number is on Vodacom can your company cover the loss that was committed using the number on my business account? Can it also cover my none operation for 5days consecutively cause my accounts were frozen? I wonder what service you provide if you can provide information easy on such platforms the number is *** its a Vodacom number now.

Hi
I have received a call yesterday and the lady was supposed to call back yesterday still today waiting for the call call back. i will appreciate the call back as promised, *** or *** do work.

Regards
T Z

I complained to Cell C and i was sent to your outsourced who are clueless, rude and cant take ownership nor make decisions. My query was handled by SEIPATI ZULU (CONTRACTOR)
MERCHANTS LEVEL who i have spent almost two week with her, she would only contact me when i sent her an email that says she was doing anything about my query. Later i spoke to Bridget Ramakulukushi who claimed to be a Team Leader who was extremely rude to a point that she told me she will disconnect the call. I escalated the call ask to speak to some else Merchants gave me Bridget again. After al this I'm still in one place this issue not resolved. And no one can explain a simple thing how was my number ported to Vodacom without my knowledge.

Hi NT,

That contract I canceled in April 2022 which was already on a month to month. I have been explaining that to everyone! Fine I guess I will just have to make a scene so that you can take me seriously.

Thanks for your ignorance.

Hi Whoever,

Why if i did not cancel that contract your collection team starting to alert me now after i have laid the query ever since none has contacted me to let me know know I'm owing. And funny its i have two accounts. Which i both cancelled after the contract needed. 1 was converted to prepaid but you say i owe, why was it was not also deleted due to none payment? now the second one was also cancelled but its deleted due to none payment. Why the inconsistency then? stop Kidding me, i was in contract with you for 24month which i honored and finished check that! 076 number was on a month to month of R35 there is no way i would have to pay R1084.46 for your retentions saving their own stats and not cancelling contracts. How do you check records? what have you used? CLI should be there one that can pull the calls?image.png 43.16 KBimage.png 59.58 KB

image.png 67.84 KBYou really are perthitic!!!

If this was attended from the 1st time we would have done by now, someone had to commit ***** on my business something that could have been prevented. what was was i ever contacted?

Sent