If I could rate you -0 out of 10 I would !

Cell C your attitude about problem solving sucks! I posted an Hello Peter about my bad experience to which you advised me Lungi tried to phone me. Well done Lungi you tried to phone me twice after more than a week of me struggling to get answers out of Cell-c. Today yet again I HAD TO PHONE cell-c for answers regarding your pathetic service to which I had to explain my situation twice again after numerous times to which it seems like your own call center doesn't even know what is going on on your system telling me I must phone the department directly. EXCUSE me I am the unsatisfied customer you are supposed to be trying to fix the solution. I doubt you guys even know what TCF is?? I hereby inform you yet again to go listen to all the recordings between your *********** call center staff and tell me if the device or data I got is the correct thing? Maybe starting to threaten with the OMBUDSMAN will open your eyes? Are you guys blind to the bad service you are delivering? as I am aware you are supposed to try and phone a client more than once before you just accept they are not available? you guys just accept that I will accept if you tell me the consultant from an outsourced department gave me the wrong advice? well I am sorry that is not acceptable because firstly I was made to believe the consultant is directly from cell-c secondly you are supposed to be trying to fix this. I am not impressed with your service and I will not recommend a anyone to you. I even made contact with another service provider who is more than willing to help me. Maybe I should just cancel this contract and change network providers.

Thanks cell-c for your "impressive" customer service.