IDENTITY ***** - NO RESPONSE

First of all, your customer care department advised me that your upgrade department is NOT open on Sundays and that I must call back on Monday as I immediately called when I received the \Thank you for upgrading with CellC sms"- SO this was lie number 1 as you confirmed that they are open on Sundays.<br> Secondly - please do NOT in future repeat every sentence a customer says over the phone"