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RB
Raymond B

1 reviews | Active since Feb 2016

07 Jun 2018, 10:28

iConnect to Cell C (C-Fibre) nonsense. Update.

Received a message on hellopeter stating: Communication was received from our C-fibre department that they have contacted you and advised on a way forward. YET. No correspondence other that the task I was given last month to run administrative errants on behalf of Cell C.

0
Replies (9)
Cell C
Cell C's reply07 Jun 2018, 10:35
Official

Hi Raymond

We have requested C-fibre to provide clarity on this matter. Feedback will be provided as soon as possible.

Regards

Cell C | DA

RB
Raymond B's update12 Jun 2018, 11:41
Reviewer Update
Still nothing.
Cell C
Cell C's reply12 Jun 2018, 12:21
Official

We will get someone to follow up and assist. Apologies for the poor service.

Regards

Cell C | PN

RB
Raymond B's update13 Jun 2018, 10:03
Reviewer Update
Still nothing.
Cell C
Cell C's reply13 Jun 2018, 11:06
Official

Good morning Raymond

A follow up request has was sent, please await for feedback.

Regards

Cell C | PN

Cell C
Cell C's reply13 Jun 2018, 11:23
Official

Mpho has been in contact with you to assist and provide feedback regarding this matter.

Regards

Cell C | PN

RB
Raymond B's update13 Jun 2018, 11:26
Reviewer Update
Nope. No communication from anyone. I really do not mean to be difficult, I just want this matter resolved. Please.
Cell C
Cell C's reply13 Jun 2018, 11:57
Official

Apologies for the error, your feedback will be provided, be assured this matter will be sorted.

Regards

Cell C | PN

RB
Raymond B's update13 Jun 2018, 13:51
Reviewer Update
Thank you. Orienta phoned me and informed me that my next statement will reflect the true state of my account. Kinda the same story I was told 3 months ago. Regards Raymond