I was very skeptical dealing with Cell C.

I read a lot of bad reviews, poor feedback and issues. I did the research about the coverage in my area using their coverage tool, took the risk and got a LTE fixed internet line.

It's bee two months, i got really great, quick efficient service signing up at the branch in Rosebank, Johannesburg. The installation was effortless, the internet speed has been great. I called the call centre today to find out how i can track my data usage since the sim is in the router, and i got all the answers I was looking for under 5 min from dialing the Cell C number to saying goodbye.

The reason for me taking Cell C was because they were so well priced compared to MTN, Vodacom, Telkom etc and i would not be penalized a cancellation fee after 3 months of having the contract. which meant it was equivalent to having a month to month contract, which is what i wanted. I don't want to be tied to one service provider for 2 years.

One thing i would recommend to fix - when calling the call centre there is no "1,2,3" option for internet customers, so i have to lie and click the button associated to a non Cell C customer. This isn't great because I don't feel like i belong to Cell C. the reason i have to do this is because the internet sim card is inside the router and i have no idea what the cell number is and i got no option to put in my ID #.

Thanks Cell C for the good service, i hope that i have not just been lucky and that the good service continues!