AJ
Arnoldj J
1 reviews | Active since Jan 2013
01 Dec 2015, 08:18
I was **** to!
I recently upgraded my line and I am disgusted at you again CELL C. I had a anytime 100 contract and U changed to EPIC100. EVERYONE whom I spoke to when I did enquiries told me that I can change my R100 airtime to data bundles, now I am unable to, and after calling your call centre I found this out, TODAY, WHEN THE CONTRACT GOES LIVE! WHY DO YOU PEOPLE ALWAYS LIE TO GET SALES. I HATE THAT I HAVE OPTED TO TAKE OUT ANOTHER CONTRACT AND BE *****ED OVER AGAIN BY YOU CELL C. I WANT WHAT I WAS TOLD THAT I AM GOING TO GET WITH MY CONTACT THAT IS I AM ABLE TO CHANGE MY AIRTIME TO DATA.
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Cell C's replyOfficial
01 Dec 2015, 08:50Hello arnoldj102,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Cell C's reply01 Dec 2015, 08:50
Official
Hello arnoldj102,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN