I want, you do not deserve it....

Item: Cell C
Rating: 1

Moses is incompatant. 5th month i have to beg and plead for my Free data as advertised. get a phone call after a week waiting for my Data This is beyond ridiculous. I am def going to have to move to a new network.. Moses now wants proof of purchase! The IMEI number and all details are on the FB chat history. Go and do your work.

Helpful (0)

Replies (2)

Cell C's replyOfficial

06 Sept 2018, 10:44

Good morning Deta

Our consultants have to follow specific business rules when handling customer queries or requests. In this case, a proof of purchase is required then he will be able to assist you accordingly.

Regards

Cell C | PN

Cell C's reply06 Sept 2018, 10:44

Official

Good morning Deta

Our consultants have to follow specific business rules when handling customer queries or requests. In this case, a proof of purchase is required then he will be able to assist you accordingly.

Regards

Cell C | PN

's updateReviewer Update

06 Sept 2018, 11:22

proof of purchase was not asked previous 4 months. Nor was it a condition of purchase.

's update06 Sept 2018, 11:22

Reviewer Update

proof of purchase was not asked previous 4 months. Nor was it a condition of purchase.