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KM
KGOKGORU M

1 reviews | Active since Aug 2016

13 Jul 2021, 13:27

I WANT TO SETTLE CELLC ACCOUNT

I had a account with cellc which was handed over to Blake & Ass. Blake & Ass had the account until June 30 2021. I called cellc useless call centre about over 5 times telling them i want to pay off the account. Explained the story to many who seem not to comprehend my query. They gave me numbers to get me off the phone which are incorrect even gave me Blake & Ass number saying its their early recoveries...

My request is simple i want to pay-off or settle the account. Why must this be a difficult request.

Can someone competent help me with the query.

0
Replies (4)
Cell C
Cell C's reply13 Jul 2021, 15:26
Official
Hi Kgokgoru 

Thank you for contacting Cell C. 

We will be in touch to assist. 

Regards
^MP
KM
KGOKGORU M's update13 Jul 2021, 15:46
Reviewer Update
Guys solution here is easy, a manager in collections/account department needs to send my account to Blake & Ass allow them to have right to collect the account. Then i get offer from Blake & Ass settle
Cell C
Cell C's reply13 Jul 2021, 15:50
Official
Nonetheless, we will assist with the matter. 

^MP
KM
KGOKGORU M's update14 Jul 2021, 12:45
Reviewer Update
wow cellc, I would like to thank you for your speedy resolution and response. I was shocked...keep it up. Shout out to Monwabisi