MD
Motseokae D

1 reviews | Active since Aug 2013

28 Jul 2017, 21:23

I want recurring minutes CellC!

<p>I have two contracts with CellC which I wasn't told their minutes aren't recurring. I only hear now when I am surprisingly asking where the minutes of the previous months are. I don't see myself renewing these contracts again. Why should I pay the months I skipped if I don't get their benefits? I might as well cancel these contracts, pay CellC and never again do business with them. This is not fair! </p>

0
Replies (3)
Cell C
Cell C's reply29 Jul 2017, 06:58
Official

Good morning Motseokae

We are in receipt of yoir complaint and apologise for the inconvenience caused. One of our team members will contact you and assist.

Regards

Cell C | PN

MD
Motseokae D's update30 Jul 2017, 20:52
Reviewer Update

I haven't been contacted regarding the matter as promised.

Cell C
Cell C's reply31 Jul 2017, 11:20
Official

Lungi confirmed that she has contacted you and provided you with the neccesary feedback.

Regards

Cell C | DA