I want my number back

Yet again Cell C fails to deliver proper service.<br> <br> For the last 5 months of my cellphone contract I requested that they reduce the limit on my contract (as I became unemployed) and the call centre kept saying yes it will be processed, however nothing was done. Which meant I had to source additional money to pay for something I did not want! +- R648 as opposed to the +-R450.<br> <br> I reached the end of my contract on 18/02/15 and I requested that my contract number be changed to prepaid. The consultant advised that when I cancelled the contract the consultant should have advised that I wanted to be changed to prepaid. Now I am told there is nothing that can be done to get my number back.<br> <br> I have been applying for employment opportunities using my number and cell c is preventing me from attaining employment due to their negligence and not sharing information. I would really appreciate if a consultant can call me to arrange for my number to be given back to me and changed to prepaid.