AL
Abisai L

1 reviews | Active since Feb 2011

01 Mar 2016, 18:15

I want my minutes, data and SMSes

I thought I would never deal with Cell C, until today at Makro something urged me to upgrade my line, before I upgraded I called Cell C and spoke to a guy who confirmed that my remaining minutes, data and SMSes will still be available after upgrade, to my shock, 503 Minutes, 598 SMS/MMS, 200.73 MB vanished, I am so MAD right now, Cell C please credit my minutes before I decide to return all your goods tomorrow.

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Replies (1)
Cell C
Cell C's reply02 Mar 2016, 07:22
Official
Hello llaleam,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN