1 reviews | Active since Oct 2015
I want my data that was promised to me
I made an online enquiry to Purchase a data contract online<br> A consultant phone me within two days to tell me of the deal I would receive.<br> <br> I asked the consultant two time if I do not finished my data would the remaining be rolled over, and on both occasions she responded with , Yes it would roll over for 3 months.<br> <br> So lo and behold after the first month of my contract my data was just gone *****.<br> So I called up Cell C and they said they would review my conservation and get back to me.<br> <br> They took one week to get back to me only to say sorry data is not rolled over.<br> <br> All I want to say is your call Centre agents are really not equipped to handle customers.<br> I want the data that was promised to me.<br>
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
