kD
kelebogile D

1 reviews | Active since Jun 2015

23 Mar 2017, 11:26

I want my airtime!!!!!!

<p>The whole long weekend I have been recharging and my airtime keeps disappearing, I called the call centre three times and they keep telling me I used the internet which I never!!!! I even closed ALL my apps, I then went to a cell c shop they couldn't help either!!!! Pls tell me what am I supposed to do???? I am even scared to recharge.but what if I need to make an urgent call!!!!!</p>

0
Replies (2)
Cell C
Cell C's reply23 Mar 2017, 11:42
Official

Your airtime can't just disappear whenever you recharge, maybe you have some content services charging you daily or auto updates. We will look into this issue and assist.

Do expect communication.

Regards

Cell C | PN

Cell C
Cell C's reply23 Mar 2017, 15:29
Official

Maropeng could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.

Please respond to his email and he will gladly assist.

Regards

Cell C | PN